Yes! Erica offers a 100% satisfaction money-back guarantee. Here’s how it works:
- Be an active collaborator during the process regarding shape of canvas, pose of the animal, fur color, flower colors and position, background color and provide feedback on the photos Erica shares with you of the painting during the process.
- If you are not happy with the final painting, Erica will work together to see if she can revise the portrait. If you’re still not happy after the changes, there will be a swift and complete refund.
- The deadline to receive 100% money-back is the day of your final payment. This deadline exists because Erica wants you to have a full chance to be involved in the process and see the finished painting before you change your mind. She devotes hours and hours of time and effort into your painting and she wants to make sure you’re happy, but that you’re also committed to your commission.
- After the refund, the original painting and any photos of it (finished or unfinished) belongs to Studio Eriksdotter, LLC.
NOTE: An original acrylic painting is not meant to be an exact replica of the animal. While I do my best during the up to 40 hours of painting to create a close likeness to the animal and capture its personality, a painting is not a photograph and does include some creative licenses by the artist.